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Case Study: How to Profitably Grow to $2 Million in Revenue in 5 years

Social Pet Hotel & Daycare’s Success Formula Are you looking to turn your love for pets into a pet care services business that has the potential to create multi-generational wealth? The following case study will spell out exactly how one pet care services business has achieved this level of success. The founders are sharing their […]

The “How To” Series Pt. 5: How to Compete With Pet Sitting Apps

There’s an app for everything nowadays and it’s becoming increasingly difficult to compete with apps as a pet sitter, dog trainer or even pet boarding facility. With reduced prices, the comfort of keeping a pet in their own environment, and being able to “privately” board a pet through an app, it’s no surprise why these […]

The “How To” Series Pt. 4: How to Collaborate With Your Staff to Make Everyone Happier

Your staff is more than just people who clock in and clock out throughout the week. They help to make your facility fun, safe, and an environment in which pet parents and pets feel safe in. With this in mind, you want to ensure that you’re consistently working towards making your staff feel fulfilled on […]

The “How To” Series Pt. 1: How to Attract, Retain, and Develop Great Staff

As a small business, we love being able to interact and connect with other passionate small business owners. However, as a small business, we know the struggles of finding and retaining great talent. In fact, according to the 2018 Goldman Sachs 10,000 Small Businesses Summit Report, 70% of small businesses struggle to find and retain […]

The “How To” Series Pt. 2: How to Attract and Retain Loyal Customers

In today’s market, consumers have nearly endless options, which makes it a pretty incredible feat when they choose your product. However, it’s not just about getting new customers, it’s about keeping them. Did you know that most businesses say it costs them about 70% more to acquire a new customer than it is to keep […]

The “How To” Series Pt. 3: How to Convert Customers Into Fans

In our last post “How To Attract and Retain Loyal Customers,” we looked at the different ways to create and build a brand that would entice and incentivize customer loyalty. But once you have a loyal customer how can you turn them into a vocal fan? Fan vs Loyal Customer Even though you may have […]

3 Tips to Making Check-In Time Quick and Easy

Summer is just around the corner and that means you’ll be seeing your regulars a lot more often and some new faces. As the busy season starts to pick up, you’ll want to make sure that your staff is checking each pet into your facility correctly. Check-in procedure typically includes: Collecting contact info Noting any […]

GO GREEN AT WORK: 3 Easy Ways to Make Your Pet Boarding Facility Eco-Friendly

According to the American Pet Products Association (APPA), Americans spent nearly $69.5 billion on their pets in 2017. With almost 80 million homes housing a four-legged, furry or feathered family member, it’s no surprise that the pet service industry (grooming & boarding) raked in an estimated $5.73 billion dollars in 2016. As pets become more […]

Pet Care Business Sustainably

Can you imagine? Can you imagine how much better your pet care services business is going to be in the future? Did you know that by adding just one new company value to your business’ guiding principles, you may end up surpassing even your wildest dreams? By focusing your business on sustainability, and living this […]